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We are a full-service ITSM and Project Management training and consulting company.

IT Service Management

  • IT Service Management (ITSM) Consulting and Advisory Services
    • ITIL®
    • COBIT / IT Governance
    • Project Management
  • Business Service Management (BSM) Consulting and Advisory Services
  • Process Engineering and Re-engineering
  • Monitoring and Service Reporting
  • Measurements and Metrics
  • Event, Incident and Problem Management
  • Change and Release Management
  • Service Level Agreements (SLA), and Operational Level Agreements (OLA's)
  • Availability and Capacity Management
  • Service Catalogue Management


  • ITIL® Foundation 
  • ITIL® Awareness
  • ITIL® for Executives
  • ITIL® Lifecycle  Courses (SS, SD, ST, SO and CSI)
  • ITIL® Capability Courses (SOA, PPO, RCV, and OSA)
  • ITIL® Managing across the Lifecycle (MALC)
  • Project Management Introduction
  • Project Management Exam Preparation
  • COBIT Fundamentals
  • COBIT Foundation
  • COBIT Implementation
  • Cloud Essentials
  • Virtualization Essentials

Project Management

  • Certified Project Management Professional (PMP)
  • Specializes in IT Project Management engagements based upon PMBOK® principles 
  • Project Management Training Services
  • Experienced with both small and large scale projects

ITIL is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITSM Professional Consulting  Call us: 214-608-9044